Terms and Conditions

Terms of Sale


a. An agreement is made between the Client and Eurolinx for the purchase of products once a Pro Forma order is raised.


a. The price payable by the Client to Eurolinx is the price as listed on the official Eurolinx Price List at the time of order placement.


a. Deposit – A deposit of 30% is payable on order placement
b. All orders with delivery dates of less than 7 days must be paid in full at time of order placement.
c. All orders must be paid in full within 90 days of order placement.
d. Full payment of outstanding payment balances are due not less than 3 days prior to scheduled delivery.
e. Display Stock purchases are to be paid in full at time of order placement.
f. Multiple deliveries will be subject to additional delivery charges.

Cancelation/Re-Stocking Fee

a. A cancelation fee of $250 will be charged on all cancelled orders, any payment balance beyond that will be refunded within 7 working days of the cancelation date.
b. A restocking fee of 25% of the purchase price will be charged for the restocking of any Eurolinx products.
c. The restocking fee is payable prior to the return or collection of the nominated goods.
d. All goods to be restocked will only be deemed acceptable for restocking should they be in the original packaging and be as new.
e. The Client acknowledges that the restocking fee represents the costs incurred by Eurolinx in accepting and restocking the returned products.
f. Eurolinx will not impose a restocking fee where the Client is not at fault.
g. No Display or Factory Approved 2nd line will be considered for restocking and is deemed to be purchased in “as is “condition at the time of sale.


a. All orders must be finalised within 180 days of order placement.
b. Orders not settled and delivered within this time will incur a storage charge of $50 per pallet space per month.
c. Eurolinx will provide the Client 14 days from delivery to advice of damage to any items.
d. Eurolinx will remedy the damage providing the items are not installed.
e. Eurolinx agree to deliver FOC to any area within 100 kilometres of a capital city, areas beyond that will be subject to additional charges.
f. Eurolinx will use reasonable commercial endeavours to deliver the products on or about the delivery date agreed by both parties.
g. If the selected products (s) are discontinued or not available Eurolinx will contact the Client at time of order to arrange a suitable replacement and advise the client of his options.


a. Eurolinx will collect and deal with Clients details only in accordance with Eurolinx Privacy Charter and the Privacy Act 1988 (Cth)

Governing Law

a. This agreement is subject to the laws of the State of New South Wales, Australia and the parties submit to the exclusive jurisdiction of the Courts of that State.


ABN: 57 905 954 026

Eurolinx Privacy Policy

Eurolinx regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all Eurolinx users, and conforms to Internet privacy standards. If you have questions or concerns regarding this statement, you should first contact Eurolinx on 1300 694 583 or dedietrich@eurolinx.com.au.

Collection of Information

In order to use the Eurolinx website, we may require information from you in order to provide the best service possible. All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including Email. Any information collected by Eurolinx is collected via correspondence from you or your company. This may be via the telephone, Email, mail, fax or directly through our website.

Use of Collection Information

Any details collected from Eurolinx customers are required in order to provide you with our products and/or services, and a high level of customer service. Correspondence is recorded in order to provide service references, and to assist in our staff development.

Storage of Collected Information

The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. If you have any questions about security on our Website, you can email us at dedietrich@eurolinx.com.au.

Access to Collected Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at dedietrich@eurolinx.com.au.

If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, Email, and postal/delivery address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.


Eurolinx uses personally identifiable information for essential communications, such as Emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional Emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at dedietrich@eurolinx.com.au. You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.

Third Parties
Eurolinx may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose.
Eurolinx does not share any information with third parties for any unknown or unrelated uses.

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.

Links on the Eurolinx site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain names of dedietrich.com.au.

Changes to Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by Email, or by means of a notice on our homepage.